🏪
Retention 92%
Visits this month ↑ +34%
At-risk clients 3
Orbit™ by HC Marketing Global
Customer Loyalty Intelligence · Live
Keep your
customers
in orbit.
Orbit™ is the loyalty data platform that turns repeat visits into measurable revenue. Real-time check-ins, retention analytics, automatic discount tiers — no app, no subscriptions, ready in 24 hours.
Ideal for
Gyms & Studios
Coffee shops
Salons
Restaurants
Any recurring business
How it works
Simple for your
Simple for your
customers. Powerful
for your data.
No app to download. No complicated setup. Two web portals — one for your customers at the front desk, one for your team in the back.
01
Customer checks in
The client walks in, enters their ID on the kiosk tablet at your front desk, and gets their point automatically. Confetti animation, streak counter and discount progress update in real time.
02
You see everything
Your admin dashboard shows real-time KPIs — visits this week, retention rate, at-risk clients, customers near their next discount tier, heatmaps and birthday lists. All automatic.
03
Loyalty compounds
Customers earn tiered discounts at 20, 50 and 100 visits. Each tier keeps them coming back more often — and you keep more of your existing customer base without spending on new acquisition.
Features
Everything built in.
Everything built in.
Nothing to add.
Every feature was built around one question: what does a business owner actually need to retain customers and measure loyalty?
One-tap check-in
Customer enters their ID. That's it. Every visit logs instantly — no staff intervention, no paper cards, no app to open.
Kiosk portal
Retention dashboard
See your retention rate vs last month, clients at risk of churning (no visit in 15+ days), and customers 3 visits away from their next discount.
Admin portal
Loyalty tier system
Three discount tiers that unlock automatically — 10% at 20 visits, 15% at 50, 20% at 100. Each tier generates a unique single-use code for your POS.
Automatic
Streak tracking
7-day streak visualization and consecutive day counter. Fire animation when a customer hits 3 days in a row — turns a habit into a game.
Gamification
Monthly challenge
Set a monthly goal of 20 visits with a physical reward (t-shirt, free class, product). The challenge resets each month — giving customers a reason to return even after earning a discount.
Engagement
Attendance heatmap
Visual heatmap of visit frequency by day of the week over the last 4 weeks. Instantly see which days are dead and when your busiest hours are.
Analytics
At-risk client alerts
Automatic list of customers who haven't visited in 15+ days. See their name, last visit and total points — so you know exactly who to reach out to before they're gone.
Retention
CSV import & export
Import your entire existing customer database via CSV in minutes. Auto-detects columns, handles duplicates and maps fields automatically. Export anytime with one click.
Data portability
Birthday recognition
Special birthday banner appears automatically on the customer's check-in screen on their birthday. Small gesture, big retention impact.
Personalization
Two portals. One system.
One screen for your
One screen for your
customers. One for
your team.
Customer-facing
Kiosk Portal
ORBIT™
Welcome back, Carlos
34 visits
50 for 15% off
34
Total visits
10%
Active discount
🔥 3
Day streak
M
T
W
T
F
S
S
Check-in by user ID — one tap, instant point
Real-time points, discount status and progress bar
7-day streak tracker with fire animation
Monthly challenge progress
Birthday message and confetti celebration
Unique 6-digit discount code generation
Business dashboard
Admin Portal
284
Total clients
↑ +12 this month
1,840
Visits this month
↑ +18% vs last
87%
Retention rate
↑ +4%
9
At-risk clients
No visit 15d+
Attendance heatmap — last 4 weeks
At-risk clients — no visit in 15+ days
María G. — 42 visits18 days ago
Roberto M. — 28 visits21 days ago
Ana L. — 15 visits16 days ago
KPI dashboard — visits, retention, at-risk clients
Heatmap of attendance by day of week
Clients near next loyalty tier — target outreach
Full client management — add, edit, check-in manually
CSV bulk import with duplicate detection
Birthday list and discount reset by client
Loyalty tiers
More visits.
More visits.
Better rewards.
More revenue.
Three automatic tiers that give customers a reason to keep coming back — and give you a measurable way to track who your most loyal clients are.
20 visits
Entry level loyalty — earned in about a month for active customers
Bronze tier
10%
50 visits
Committed customer — this person is part of your community
Silver tier
15%
100 visits
Brand ambassador — retain at all costs, they drive referrals
Gold tier
20%
Ideal for
Built for any business
Built for any business
with repeat customers.
Gyms & Studios
Cycling, yoga, pilates, functional training. Turn memberships into habits with streak tracking and monthly challenges.
Coffee shops
The most loyalty-driven category. Replace paper stamp cards with real retention data and automatic discounts.
Salons & Spas
Know exactly which clients are drifting away before they go. At-risk alerts give you time to re-engage.
Restaurants
Frequency is everything in food. Orbit turns casual visitors into regulars with visible progress and real rewards.
Any recurring model
Tattoo studios, co-working spaces, specialty stores, clinics. If your business needs repeat visits, Orbit works.
Technology
Enterprise-grade.
Enterprise-grade.
Zero maintenance
on your end.
Orbit™ runs on infrastructure used by millions of businesses worldwide — real-time database, Google authentication, encrypted data and 99.9% uptime. You access it from any browser, on any device.
Firebase Firestore
Real-time cloud database. Data syncs instantly across all devices — kiosk and admin always in sync.
Google Auth
Login with Google — no passwords. Only authorized accounts can access your portal. 2FA compatible.
No app required
Runs in any browser — iPad, tablet, computer. No installation, no updates, no maintenance.
HTTPS / TLS
All data encrypted in transit and at rest. No financial data stored — only name, contact and visit history.
Roadmap — coming soon
GoHighLevel integration — CRM sync and marketing automations
WhatsApp and email notifications when clients reach new tiers
Leaderboard visible on kiosk — gamify your community
Mobile app for customers to check points from their phone
Multi-location support from a single admin panel
Full white-label — custom colors, logo and domain
Request a demo
See Orbit™
See Orbit™
in action.
Schedule a 20-minute demo. We'll show you the kiosk, the admin dashboard and exactly how Orbit™ would work for your business.
Request a demo →No commitment · Setup in 24 hours · Works on any device